Only customers onboarded prior to July 15, 2022 have access to the Campaigns page and the following Account Settings pages: Sender Profiles, Domains & IPs and Preference Centers.
Overview
The emulate mode is for testing campaigns in their entirety to determine which customers would receive certain campaign communications on specific days without actually sending live notifications.
Emulation is useful to understand the frequency of campaigns based on unusual behaviors or when part of a priority group.
Note: This feature is not available by default. If you are interested in this functionality, please contact your Customer Success Manager.
How it works
- Go to Campaigns.
- Locate the campaign you wish to test and click it to access the overview.
- Under Touchpoints, toggle Emulate to the "ON" position.
- Select Go Live to emulate the campaign. In this simulated campaign, messages will not be delivered to customers. Instead, the campaign's statistics update to show what delivery would look like if the campaign were to go live without emulation enabled.