Reports not returning for content for Webtrends analytics

  • Updated

When leveraging Webtrends-based analytics on an Ektron site, the reports do not display within the Reports tab nor for individual content history.

A known issue, discovered in 9.1 sp1 (it may have existed in earlier product versions), that involved how the CMS processed Webtrends analytics.

Apply either the latest cumulative site update for version 9.1 sp1, or upgrade to the latest release of the product.