Media library

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You can use the Admin Console's local file system to manage content. Use this article to learn some of the common tasks.

Additional options are often available by right-clicking an object. For example, right-click an image to view, download, rename, or delete the file.

File manager

Go to Library > Media to access the Media Manager.


Folder panel

The Folder Panel displays content in a hierarchical tree view, making it easier to find and manage content.

Optimizely recommends that you limit the number of image files within a given directory to 1,000 to prevent performance issues while using the content manager.

Add folders

You can add a new folder by clicking New Subfolder. Folder names cannot start with a capital letter.

The UserFiles folder is the primary folder and cannot be the child of any other folder. You can add subfolders for a more complex folder hierarchy. The UserFiles folder name cannot be changed.


The toolbar is used to access the File Manager features.


Upload a file

  1. Go to Admin Console > Library > Media.
  2. Select the file destination from the Folders Panel or create a folder.
  3. Click Upload.
  4. Select the desired files and click Open.

Accepted file types

The Media Library supports the following file extensions:

General files – .7z, .asf, .avi, .doc, .fla, .gz, .gzip, .mid, .mov, .mp3, .mp4, .mpeg, .mpg, .ods, .odt, .pdf, .ppt, .pxd, .ram, .rar, .rm, .rmi, .rmvb, .rtf, .sdc, .sitd, .sxc, .sxw, .tar, .tgz, .tif, .tiff, .txt, .vsd, .wav, .wmv, .xls, .xml, .zip

Image files – .bmp, .gif, .png, .jpeg, .jpg

Flash files – .swf, .flv

You can add additional file extensions using Additional Media Manager Extensions. Any extensions added should NOT be preceded with a period. Restart the site to update the Additional Media Manager Extensions.


The Files section displays all the files within a selected folder. By default, each file shows as a small thumbnail.

Change how files display

Click Settings to access a variety of display options:

Delete a file

  1. Select the file and click Delete.
  2. Click OK in the message that displays to delete the file. 

Move a file to a different folder

You can click and drag a file to move it to another folder. The folder name is bold when you select it.

Overwrite files in file manager

When a new file is added to the file manager with the same name as an existing file, this message appears: "A file with the same name is already available. The uploaded file was renamed to FILENAME(1).ext." You can modify your settings to have files of the same name automatically replace each other.

  1. Go to Admin Console > Administration > Settings.
  2. Search for "Overwrite Duplicate Media Manager Files" or go to System Settings > General > Additional Media Manager Extensions.
  3. Change the setting to YES.
  4. Click Save.