How to import various SharePoint file types via DXH

  • Updated

By default, you can import to Ektron SharePoint only files whose type is defined in the Ektron Workarea's Asset Server Setup screen.

This article explains how to:

  • identify file types that are not imported from SharePoint, even if selected for import
  • expand Ektron's list of supported file types

After you import SharePoint files to Ektron, some files do not appear in the Ektron folder after a reasonable time has passed. When viewing the DxH Error Log, you see this error

SaveAssetObjectInstance: System.Web.Services.Protocols.SoapException: Error adding an asset:This file type is not supported by CMS400.Netat EKSharePoint.EKSharePointService.AddAsset(String title, String filename, Int64folderId, Int32 languageId, Int64 externalTypeid, Byte[] filestream)

Ektron does not support the selected file types.

To expand the list of Ektron-supported file types:

  1. Log into the Ektron Workarea as an administrator.
  2. Settings > Configuration > Asset Server Setup.
  3. Click the Edit button next to File Types.
  4. Add file types to the list in this format:  *.filetype,  For example: *.bmp,