By default, you can import to Ektron SharePoint only files whose type is defined in the Ektron Workarea's Asset Server Setup screen.
This article explains how to:
- identify file types that are not imported from SharePoint, even if selected for import
- expand Ektron's list of supported file types
After you import SharePoint files to Ektron, some files do not appear in the Ektron folder after a reasonable time has passed. When viewing the DxH Error Log, you see this error
SaveAssetObjectInstance: System.Web.Services.Protocols.SoapException: Error adding an asset:This file type is not supported by CMS400.Netat EKSharePoint.EKSharePointService.AddAsset(String title, String filename, Int64folderId, Int32 languageId, Int64 externalTypeid, Byte[] filestream)
Ektron does not support the selected file types.
To expand the list of Ektron-supported file types:
- Log into the Ektron Workarea as an administrator.
- Settings > Configuration > Asset Server Setup.
- Click the Edit button next to File Types.
- Add file types to the list in this format: *.filetype, For example: *.bmp,
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