If the DXH service is not running on the server, subsequent calls by the product will fail. The error below may be one of many errors you would see in this event.
Message: DXH Service Will Not Start: Faulting application name: CBSvcHost.exe, version: Faulting module name: KERNELBASE.dll, version
Please review the following documentation.
Prerequisites: DXH System Requirements
Once you complete these steps, restarting the server usually resolves the issue.