DXH Form Mapping Submission Issue

  • Updated

DXH isn't submitting data into external system when form is properly mapped.

This may occur on upgrades and not standalone installations.

 
Data not making it to DxH database

Data not making it to target source

 
This can happen for one of 2 possible reasons

  1.  
  2. The form mapping in the web.config is not correct
  3.  
  4. The object factory doesn't contain the proper form mapping key.

Open the web.config and search for EktronFormService. Make sure this value is pointing to the correct DxH service.

 

Open the ObjectFactory.config in the site root and make sure the following key is added