Add custom domains for library assets

  • Updated

You can share assets from the library with a public link. You can customize the URL by which you share your files. By default, the system-generated file URLs have the following format. You can update it to any URL the clients want using the custom domain integration.


For example, the default URL for My Organization would be, but you can integrate instead. So, after the custom domain integration, the URL looks like<unique_file_guid>.

Add a custom domain

  1. Go to your avatar > Organization > Custom Domain.
  2. Click Add New. The Add New Custom Domain dialog box displays.


  3. Select the type of domain and enter the domain, then click Save. The domain displays in the list.
    • The domain should be a fully qualified subdomain, such as You cannot add top-level domains (such as
    • You must have a unique domain. You cannot save the domain if another organization uses it.
    • The DNS Record displayed on the table must be created or inserted in your domain's DNS Provider (contact the development team managing your organization's domain). After you update the records on the domain, it may take some time to become available (less than 24 hours).
    • After creating the DNS records, click Check Status to verify whether the record was propagated. If the records are not verified yet, an error message says to try again later. If the records are added correctly and propagated, Verified replaces Check Status.


You can download the records by opening the options menu (...) and selecting Download as CSV.

Activate the domain

Click Activate to use the domain as your default domain for library files.


When the domain is activated a message and Activated label displays.


After successful activation, CMP uses the custom domain as the public link for the library files.


Delete a domain

Click Delete (trash can icon) next to a domain to delete it. After you delete a custom domain, CMP uses the default system-generated URL as the public link for files.