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  2. Personalization support
  3. Episerver Reach FAQ

Episerver Reach FAQ

  • My site is multilingual. How do I make sure product information is displayed in the correct language in email recommendations?
  • What email service providers are supported by Episerver Reach Triggers?
  • What is an email variable?
  • I want to generate the HTML for my Mail campaign but my Email Service Provider is not included in the drop down. What should I do?
  • I used my email address in Preview but did not get personalized recommendations. Why?
  • How do I change the ALT text or title for email recommendation images?
  • Will you recommend out of stock products?
  • What does the "No repeat (in days)" option do?
  • Why am I not seeing any recommendations in Preview?
  • Why are the recommendation product images so big?
  • Can I track email recommendations in my own analytics tool?
  • How do I configure a campaign to show only full-price or only sale products?
  • How do I exclude a product from email recommendations?
  • How to configure a Fallback product set in Mail campaigns?
  • How to add/change the character limit for email recommendations titles?
  • Why are prices in recommendations shown in the wrong currency?
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