Personalization support

• Regular Expression - Basic guide
• How to retrieve Episerver Personalization authentication tokens
• Episerver Perform: Merchandising user guide
• Episerver Reach: Mail user guide
• Episerver Reach: Triggers user guide

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• Offline and historical orders
• Integration Types
• Catalog feed specification
• Episerver Native integration guide
• JavaScript API integration guide
• Server-to-Server API integration guide

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• How do I exclude products from recommendations?
• Can current behaviour be taken over to a new site?
• Why does Episerver Personalization need to have access to our staging environment?
• Is there a reference site that I can look at as an example of a current integration?
• Can Episerver Personalization integrate with our CMS?
• What exactly is required from a client for integration?

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• What is a product feed?
• What is the ideal format for the feed?
• What fields are mandatory in the feed?
• What fields are optional in the feed?
• How is the feed passed to Episerver Personalization?
• How to keep your feed fresh

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• How is website data collected and is it accurate?
• Can you provide an example of the JSON tracking code?
• Where should the one line of tracking script be placed?
• Is the tracking code required on all pages?
• Can you flag pages without tracking code as “other” automatically?
• Why do we need to track “unimportant pages” like landing pages, content pages etc?

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• What is the Episerver Perform attribution model?
• Episerver Perform Reporting overview: Orders (start page)
• Episerver Perform Reporting overview: Site Engagement
• Episerver Perform Reporting overview: Products
• Episerver Perform Reporting overview: Page types
• Episerver Perform Reporting overview: Widgets

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• How to export a certain language product feed file from a multiple language site
• Can I turn off an Episerver Personalization widget as and when I choose?
• How can I set a product to always show in the recommendations on site?
• How can I change the title/style of the Episerver Personalization widgets?
• Why am I seeing out of stock products in Episerver Personalization recommendations?
• Why are there no recommendations showing on site?

• PLA widget (Google Product Listing Add widget)
• Interstitial page with recommendations
• Recommendations in "Added to bag" lighbox/drop down
• Widget titles examples

• How do I exclude a product from a recommendations widget on site?
• How do I override a recommendation?
• How do I create a category rule?
• How do I create a price point rule?
• How do I create a product set?

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• My site is multilingual. How do I make sure product information is displayed in the correct language in email recommendations?
• What email service providers are supported by Episerver Reach Triggers?
• What is an email variable?
• I want to generate the HTML for my Mail campaign but my Email Service Provider is not included in the drop down. What should I do?
• I used my email address in Preview but did not get personalized recommendations. Why?
• How do I change the ALT text or title for email recommendation images?

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• Motoral harnesses the power of artificial intelligence
• Globetrotter increased order volume by 42% with Episerver Perform recommendations
• Cath Kidston email campaign generates 40% extra revenue with Episerver Reach
• The White Company achieves an exceptional ROI using Episerver Reach behavioural email triggers
• M&Co increases email conversion by 55% with hyper-targeted campaign using Sale Booster
• Hawes & Curtis increases revenue per session by 32% with personalization