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Subsections

  1. Support Help Center
  2. Commerce
  3. B2B Commerce
  4. Orders
  5. Shipping and fulfillment

Shipping and fulfillment

  • Overview of shipping and carriers
  • Adding a location
  • Assigning location to a website
  • Understanding the order packager
  • Creating a carrier
  • Creating carrier services
  • Creating a carrier package record
  • Assigning carriers to a website
  • Creating flat-rate carrier services
  • Configuring FedEx carrier record for the package-rated service
  • Configuring UPS carrier record for the package-rated service
  • Creating additional charges for a shipping service
  • Working with product vendors
  • Shipment tracking
  • One-time ship to address
  • Will call and store pickup
  • Adding weights to products
  • Troubleshooting FedEx and UPS rating services
Contact Support

Worldwide: +46 8 555 827 50

North America: 1-(877)-383-0885

United Kingdom: +44 800 066 4784

Australia: +61 2 9248 7215

Episerver System Status

To find out the status of our services, see http://status.episerver.com

Infrastructure Support

Operational support for solutions within the cloud-based Episerver DXC Service offering, as well as other solutions managed by Episerver.

Infrastructure Support for hosted customers is available 24/7.

Application Support

Support provides general product support for eligible customers and partners.

Application Support is available Monday-Friday per region.

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