A sender profile ensures your from, reply-to, and domain information is configured correctly for optimal email deliverability.
You are not able to complete this step until your DNS has been confirmed. If there is no domain drop-down in the Email input, then your DNS information has not been confirmed.
Configuring your sender profile
- Go to Account Settings > Email Settings > Sender Profiles to see if you have a profile configured.
- If not, click Create New Profile.
- If you do not see a drop-down, or the drop-down has an exclamation mark for the Email field, that means you have not yet authenticated your domain for sending and need to do so.
- Create your Sender Profile Name, From:Name, From:Email, Reply-To:Name, Reply-To:Email for sending emails and click Save.
You can select the Sender Profile when creating a touchpoint with email content.