Overview

The recipes feature automatically generates the necessary segments, filters, behaviors, and campaign structure, so that the user only needs to customize the campaign's settings and touchpoint content.

Configure a campaign

If you are using one of our out-of-the-box e-commerce integrations, you can generate various popular campaigns with a recipe. If you are not utilizing one of the out-of-the-box solutions, you need to create these campaigns from scratch.

Use a recipe

1. Go to Campaigns > Create New Campaign.
2. Select Behavioral or Transactional from the prompt. The transactional option will not appear if you do not subscribe to the transactional email add-on.
3. Select an available recipe if integrated with a compatible third-party app.
4. Configure the campaign's Enrollment settings and touchpoints. You must customize the touchpoints, including the design, content, and sender profile.
5. Save the changes and Go Live when ready. 

Create from scratch

These guides will help you create and combine the different pieces.

• The basics of campaign set-up
• Create and manage segments
• Create and manage behaviors
• Create and manage filters

Example campaigns

A comparison of the "from recipe" and "from scratch" approaches of a few popular lifecycle campaigns can be found below. Use these campaigns to engage your customers, drive increased purchase rates, and create a more robust view of your customers over time.

• Browse abandonment campaign
• Cart abandonment campaign
• Welcome series