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Subsections

  1. Support Help Center
  2. Ektron Support
  3. UX

UX

  • Taxonomy_item_display_order does not reflect the order of the Taxonomy nodes in the workarea
  • The title of a hyperlink menu item disappeared when you updated its target in the workarea.
  • Timeout Expired Error when Adding Template
  • Trouble finding content by quicklink after edit to content template
  • Uh Ohh... Error in the Workarea
  • Unable to add redirects to root URL in versions 9.1 and 9.2 of Ektron
  • Unable to change content permissions with a language related error
  • Unable to delete content
  • Unexpected page loading when attempting to create redirect or alter aliasing rules
  • Uploading image to Library and recieves error Object Reference not set to an instance of an object, however the image still loads
  • Visiting Automatic Aliasing Rules Gives 500 Error
  • Visual Studio 2013: Error upon opening Ektron site
  • What is the maximum length of a taxonomy name?
  • Why renaming a folder doesn't update the corresponding library folder.
  • Workarea Setting's Landing Page
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Worldwide: +46 8 555 827 50

North America: 1-(877)-383-0885

United Kingdom: +44 800 066 4784

Australia: +61 2 9248 7215

Episerver System Status

To find out the status of our services, see http://status.episerver.com

Infrastructure Support

Operational support for solutions within the cloud-based Episerver DXC Service offering, as well as other solutions managed by Episerver.

Infrastructure Support for hosted customers is available 24/7.

Application Support

Support provides general product support for eligible customers and partners.

Application Support is available Monday-Friday per region.

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